Most of the items listed are one of a kind, because I make it up as I go. If I have a pattern, I will list in the item description that the item can be recreated in another size or color. Please be aware that I am disabled, and there are days when I cannot crochet, knit, paint or draw. When that occurs, I will send you an email if there will be a delay in shipping your item. Generally, I have included a number of “Jeez, Louise” days in the delivery schedule.
All sales are final. Why? Because these are handmade items that are easily damaged. There are people out there who will try to commit fraud. Unfortunately, because they have created an atmosphere of danger for sellers, we tend to be hard on everyone. I am sorry, but that is how it is.
Because of this, I suggest that you add insurance to your shipping fees. If your item arrives damaged (highly unlikely, but possible), you can file an insurance claim with the carrier.